Support & Help
Get answers to common questions and troubleshoot issues
Contact Support
Email us directly with your question or issue
support@taskon-ai.com
Response Time
We aim to respond within
24-48 hours (business days)
Getting Started
Install the App
Find Shopify Pagespeed Optimizer in the Shopify App Store and click "Add app". Review the permissions requested.
Connect Your Store
Click "Connect Shopify Store" in the app. You'll be redirected to Shopify's OAuth page to authorize access.
Run Your First Audit
Click "Analyze Store" button. Wait 1-2 minutes for the audit to complete. You'll see your performance score and Core Web Vitals.
View Recommendations
See AI-generated recommendations for improving your store's performance. Each includes impact level and implementation guidance.
Implement Changes
Work with your theme developer or use Shopify's theme editor to implement recommendations. Test in a development environment first.
Measure Progress
Run audits regularly to track improvements. Use the Performance Trend chart to see historical data.
Frequently Asked Questions
Troubleshooting Guide
Is something not working as expected? Find your issue below and try the suggested solutions.
Performance Optimization Tips
Images
- •Compress images before uploading
- •Use modern image formats (WebP)
- •Implement lazy loading
- •Use responsive image sizes
Scripts
- •Defer non-critical JavaScript
- •Remove unused scripts
- •Minify and bundle JavaScript
- •Load third-party scripts asynchronously
CSS
- •Remove unused CSS
- •Minify CSS files
- •Load critical CSS inline
- •Defer non-critical CSS
Caching
- •Enable browser caching
- •Set long cache expiration times
- •Use a CDN for static assets
- •Implement server-side caching
Still Need Help?
Didn't find what you were looking for? Contact our support team and we'll help you out.
Email Support